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Frequently asked questions

Answers to the questions we are asked most often. If you can't find the answer, just get in touch.

Courses and ordering

Can you hold the course at our premises?

Yes. We hold most courses at the company, at a time that suits your operations, anywhere in Norway. We can also hold the course at our premises or in rented premises near you.

How quickly can we get a course?

It depends on the course and how many people will take part. Get in touch and we'll find the first date that suits you. If it's urgent, it's best to call.

What does a course cost?

Courses with a fixed date have a price per participant on the course dates page. For courses at your company, we prepare a quote based on the number of participants, the location and which courses you need. Companies with a company agreement get a discount.

How do participants receive their course certificate?

The course certificate is issued digitally in the course portal once the theory and practical training requirements have been met. Participants have it on their phone, and it can be ordered as a plastic card. Employers and inspectors can check it using the QR code.

What happens if a participant doesn't pass?

Then no course certificate is issued. Where possible, we offer a new test or a new course at a reduced price.

Can we change a participant or cancel?

Yes. A participant can be replaced by another person from the same company free of charge before the course starts. Cancellation is covered in the terms of sale.

Do you have courses in languages other than Norwegian?

Many of the online courses are available in several languages. For practical courses, we can often adapt the language. Let us know in your enquiry and we'll find a solution.

Can you help us work out which courses we need?

Yes, that is where we start. We look at the work tasks, the requirements that apply and the course certificates your employees already have, and draw up a plan.

Hot work

Is the online course enough on its own?

No. To get the certificate you must also complete the practical fire extinguishing exercise. It can be arranged at our premises or yours.

How long does the online course take?

It depends on how quickly you work. Your progress is saved, so you can take breaks and continue later.

Is the course available in other languages?

Yes, the online course is available in several languages. Let us know which language your participants need.

How many people can take part?

It depends on the room and the exercise area. Tell us how many you are, and we will set up the course accordingly, split into several groups if needed.

What do we need to arrange ourselves?

A room for the theory and a suitable outdoor area for the fire extinguishing exercise. We bring the extinguishing equipment.

Do we need our own equipment?

No, we bring the extinguishing equipment.

Can the exercise be held at our premises?

Yes, if there is a suitable outdoor area. We will confirm this with you before the course.

Does the requirement also apply to our own employees in our own buildings?

Yes, the requirements also apply when the company carries out hot work in its own buildings, outside permanent, approved workplaces.

What is a fire watch?

A person who keeps watch during and after the work and steps in if a fire starts. The fire watch must also be trained.

How can I be sure whether I need a certificate?

Read the insurance agreement, yours or your client's. If it requires a hot work certificate, that requirement applies.

Didn't find the answer?

Call us, send a message, or request a quote.